Indari

Terms of Use

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These terms govern the use of Indari, an online service that, for any person or business with a dispute in Morocco (unpaid rent, a debt, a deposit not returned, a commitment not kept), arranges the preparation of a formal notice (mise en demeure) and its service on the other party by a commissaire judiciaire (court bailiff). By submitting a request you accept them. Please read section 3 in particular, which sets out what the service is — and is not — and section 7, which describes your obligations regarding the other party's data.

1. Who operates the service

Indari (www.indari.net) is operated by Legal Vision LLC FZ. Contact: contact@indari.net.

2. Acceptance

By submitting a request on Indari, you confirm that you have read and accepted these terms and the Privacy Policy. If you do not accept them, please do not use the service.

3. What the service is — and is not

Indari arranges one specific step for you: from the information you provide, which we confirm with you by phone, a formal notice is prepared in Arabic from our templates, then signed and served on the other party by a partner commissaire judiciaire, anywhere in Morocco. The notice gives the other party seven (7) days from service to comply. For residential rent, that period and the content of the notice fall within articles 22 to 25 of law no. 67-12.

The following points are essential:

  • Legal Vision LLC FZ is not a law firm and carries out no activity reserved to lawyers.
  • We provide no legal advice, no opinion on your chances of success, and no representation before any court.
  • The commissaire judiciaire signs and serves the notice within their statutory role and under the rules of their profession.
  • If the other party does not comply, taking the matter to court is your responsibility, or that of the lawyer you instruct.
  • No outcome is guaranteed, whichever plan you choose: we cannot guarantee that the other party will comply, nor the outcome of any court proceedings.

4. Who may use the service

The service is open to adults with legal capacity and to duly incorporated legal entities, acting in respect of a property they own or over which they hold a right allowing them to act.

You may use the service from abroad. It is your responsibility to check that your situation allows you to bring the intended proceedings in Morocco.

5. How a request works

The process works like this: you describe your situation, give the other party's details, upload your documents and pay online; our team calls you to confirm the details; the notice is prepared in Arabic; a commissaire judiciaire signs it and serves it on the other party. We keep you informed of the main steps by email.

We aim to call you within one business day. That timeframe is indicative and may vary, in particular if information is missing. We may ask you for further details; without a reply from you, work on your request may be paused. The date of service is not guaranteed: it depends in particular on whether the other party can be reached at the address given.

6. No customer account

You do not need to create an account: you submit your request directly from the form, and follow-up takes place by phone and email, on the number and at the address you provided. It is up to you to give us valid contact details and to keep access to them.

The accounts that exist on the platform are reserved for members of our team.

7. Your obligations regarding data and documents

This is the most important section of the contract. A case contains data about someone other than you — the other party. By submitting a request, you represent and warrant that:

  • The information you provide is accurate, complete and up to date.
  • The amounts you claim, or the commitments you ask to be honoured, are genuinely due, and the other party's address you give is, to your knowledge, one where the notice can be served on them.
  • If you upload documents concerning the other party (this is optional), you hold them legitimately and have a legitimate reason to pass them to us.
  • You will inform the other party, if you have not already, that their data has been passed to Indari for the purpose of the formal notice, and you will give them our contact address should they wish to exercise their rights.
  • You upload no document concerning a person unconnected with the dispute, and no document obtained unlawfully.
  • You include no sensitive data that is not strictly necessary for the dispute.
  • You do not use the service for fraudulent purposes, harassment, intimidation, or in breach of a third party's rights.

8. Prices and payment

Two plans are offered, Standard and Express. Their prices are those displayed on the site at the time of your order; they are inclusive of tax unless stated otherwise. Prices may change, with no effect on requests already paid for.

Payment is made by card when you submit your request, through Stripe. Work on your request begins once payment is confirmed. Commissaire judiciaire fees: included. Any bank charges, currency conversion costs or fees tied to your payment method remain yours, as do court and lawyer fees for any court action, which are not included in our prices.

9. Payment is final

Payment is firm and final: no refund, full or partial, is made, whatever stage your request has reached.

By confirming your order, you expressly ask for work on your request to begin as soon as payment is confirmed. As the service has begun with your consent, you can no longer exercise a right of withdrawal.

Only an incorrect charge, such as a duplicate payment, is returned to you. The details are set out in our Refund Policy.

10. Intellectual property and content

The platform, its design, texts and code remain the property of its operator or its licensors.

You remain the owner of the documents and information you send us. You grant us only the right to use, reproduce and store them strictly as necessary to perform the service and to comply with our legal obligations.

11. Availability, suspension and termination

We work to keep the service available, but cannot guarantee uninterrupted access: maintenance and technical incidents can occur.

We may suspend or close access to the service in the event of a breach of these terms, in particular false information, upload of unlawfully obtained documents, or fraudulent use. You may ask us to stop work on your case at any time; amounts already paid are not refunded.

12. Liability

We owe you a duty of care and skill in preparing your formal notice and arranging its service. We guarantee neither that the other party will comply nor any judicial outcome, and are not answerable for decisions handed down by a court, for the other party's conduct, or for the services of a lawyer you instruct.

To the extent permitted by law, our total liability to you, on any basis, is limited to the amount you paid for the service concerned. We are not liable for indirect loss. These limitations do not apply in the event of gross negligence or wilful misconduct, nor where the law does not allow them to be excluded.

13. Complaints, governing law and jurisdiction

For any complaint, write first to contact@indari.net: we try to reach an amicable solution.

These terms are governed by Moroccan law. Failing an amicable resolution, the competent courts of Casablanca have exclusive jurisdiction.

If you act as a consumer and live in another country, this clause does not deprive you of the protection afforded by the mandatory rules of your country of residence, nor of the ability to bring proceedings before its courts where the law allows.

14. Changes and language

We may amend these terms. The applicable version is the one published on the site at the time of your order; this version is dated 2026-09-22.

These terms are published in French, English and Arabic. In the event of any discrepancy between versions, the French version prevails.